Stewart Butterfield, Slack CEO, said the Salesforce acquisition is "the most strategic combination in the history of software." Salesforce launched Chatter in 2009, bought Quip in 2016, and just rolled out Salesforce Anywhere. The Slack purchase won't be Salesforce's first foray into collaboration. You also saw Slack Connect, which extends the benefit of Slack so employees can securely work and collaborating with partners, suppliers, customers.įor Salesforce, the Customer 360 link with Slack Connect, which enables enterprises and partners to collaborate, is compelling. And you can see all the CRM information, the sales the customer interactions. And it brings all the companies, people, the data, the tools together. It's the central nervous system of so many companies on this call and our company and so many of our great customers, connecting everyone and everything, and now we could go even bigger, better, more exciting. We see in Slack a once-in-a-generation company platform. This is our ultimate vision of having this incredible user interface on top of all of these services with all these channels and all the collaboration running on all these devices and integration, interactions. This is the next generation of the Customer 360. In a statement, Salesforce CEO Marc Benioff said the plan is to combine Slack with Salesforce Customer 360.
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